Privacy Policy

This policy (together with our terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The Home Office will be what is known as the ‘Controller’ of the personal data you provide to us through this website.  This includes when data is collected or processed by third parties on our behalf. The Home Office’s contact address is Peel Building, 2 Marsham Street, London SW1P 4DF.

The Department’s Data Protection Officer can be contacted using the details below:

Post: Office of the DPO, Peel Building, 2 Marsham Street, London SW1P 4DF


Telephone: 020 7035 6999

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes; information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not limited to; traffic data, location data, weblogs and other communication data and the resources that you access.

We make use of Google Analytics to collect information including user demographics such as age, gender and behaviour patterns where available in order to improve the content provided to you on this site. If you would like to prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on.  Otherwise, we’ll assume you’re OK to continue.

IP addresses

We may collect information about your computer, including; where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

How we use your personal data

Our site may, from time to time, contain links to and from the websites of partner organisations. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Storing your information

Your personal information is stored securely and will be held only for as long as necessary for the purposes described above and will not be shared with any third parties other than our partner hosting this website.

Requesting access to your personal data  

You have the right to request access to the personal information the Home Office holds about you. Details of how to make the request can be found at here

Other rights

In certain circumstances you have the right to:

  1. object to and restrict the use of your personal information, or to ask to have your data deleted, or corrected.
  2. (where you have explicitly consented to the use of your personal data and that is the lawful basis for processing) the right to withdraw your consent to the processing of your data and the right to data portability (where processing is carried out by automated means)

Children’s privacy protection

We understand the importance of protecting children’s privacy online. This service is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain data about anyone under the age of 13.

Questions or concerns about personal data

If you have any questions or concerns about the collection, use or disclosure of your personal information please contact the Home Office using the information on

You have the right to complain to the Information Commissioner’s Office about the way the Home Office is handling your personal information. Details on how you do this can be found at

Cookies Policy

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also ensure that adverts you see online are more relevant to you and your interests.

You can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. If you want to know how to do this please look at the help menu on your web browser. Otherwise, we’ll assume you’re OK to continue using cookies.  You can find out more about the use of cookies and how to switch off cookies on: or

Common cookies can be categorised in the following ways:

The following Google Analytics cookies are used on this Site:

1.) The ‘__utma’ Cookie:

This cookie is what’s called a “persistent” cookie as it never expires. This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.

2.) The ‘__utmb’ and ‘__utmc’ Cookies:

__utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.

3.) The ‘__utmz’ Cookie:

__utmz keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. __utmz also lets you edit its length with a simple customization to the Google Analytics Tracking code.

DoubleClick cookies

The advertisements that drive traffic to are served by a third-party ad serving provider called DoubleClick. The cookies accompanying the ads allow monitoring of the effectiveness of the ads (e.g. by using statistical analysis cookies) and make the ads more relevant to you.

Google Analytics also collects any demographic and interests information available in the DoubleClick cookie, such as age, gender and interests demonstrated by your behaviour patterns online.

How to reject or delete this kind of cookie:

The following DoubleClick cookies are used on this site:

1.) The “test_cookie” cookie:

This cookie expires after 1 second.  This cookie is added and removed straight away to test if the user’s browser supports cookies.

2.) The “id” cookie:

This cookie expires after 2 years. This is a unique cookie code to determine which advertisements have been shown to your device through the Doubleclick system. It allows effectiveness-monitoring of the advertisements.

The following cookie is used on this Site:

1.) ‘Allow-Cookies’ Cookie:

The sole purpose of this cookie is to allow the Site to remember to hide the cookies bar when users return to the Site having clicked the close button during a previous visit.

For further information about cookies, please visit

Changes to our Privacy and Cookies Policy

Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page.

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